Sales Associate
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About Sales Associate
Individuals in this position interact with customers to understand and service customer needs with specialization leading to maximization of businessin a retail environment.
Brief Job Description
Individuals in this position interact with customers by giving specialized service and product demonstrations to maximise business in a retail environment whilst striving for continuous improvements in levels of services rendered.
Minimum Qualifications
10th Standard Passed
Course Duration
280 hours
Course Outline
- Process credit applications for purchases
- Help keep the store secure
- Help maintain healthy and safety
- Demonstrate products to customers
- Help customers choose right products
- Provide specialist support to customers facilitating purchases
- Maximise sales of goods & services
- Provide personalised sales & post-sales service support
- Create a positive image of self & organisation in the customers mind
- Resolve customer concerns
- Organise the delivery of reliable service
- Improve customer relationship
- Monitor and solve service concerns
- Promote continuous improvement in service
- Work Effectively in a Retail Team
- Work effectively in your organisation
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