ROOMAN | FTCP (Field Technician Computing & Peripherals) Course

Networking Essentials & CCNA
(Field Technician Networking & Storage)

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About Networking Essentials and CCNA

Networking Essentials is an entry level course that covers the basic concepts of computer networking, such as networking topologies, protocols, addressing schemes, and network architectures. It is an essential course for anyone looking to start a career in IT or computer networking.On the other hand, CCNA (Cisco Certified Network Associate) is a certification program thatvalidates an individual’s ability to install, configure, operate, and troubleshoot medium-sized routed and switched networks. CCNA is a more advanced and specialized course that focuses on the configuration and management of Cisco-based networks.
CCNA (Cisco Certified Network Associate) is one of the most recognized and respected IT certifications in the networking industry.

Course Duration
Course Duration

210 hours

Course Outline

  • Introduction to Networking
  • Network Topologies
  • Networking Devices
  • The OSI Reference Model Overview
  • The TCP/IP Stack
  • Data encapsulation
  • Fundamentals of Ethernet
  • Ethernet Frame Format
  • Hub vs Switch
  • ARP and MAC address table
  • Cabling Types (Co-axial, Twisted Pair, Optical Fibre)
  • Cable Issues (collisions, errors, duplex, speed)
  • Connectors
  • PoE Concept
  • Navigating the Cisco IOS Operating System
  • Cisco IOS Configuration Management
  • Cisco Networking LAB
  • Transport Layer Header Format
  • TCP and UDP
  • Port Numbers
  • The Network Layer
  • The IP Header Format
  • Unicast, Multicast and Broadcast Traffic
  • Number System
  • Binary representation of IP
  • IPv4 Addresses Classes
  • IPv4 Subnetting
  • VLSM Calculation
  • Switch Configuration
  • Speed and Duplex Settings
  • CDP and LLDP
  • Port security
  • Basic Layer 1 and 2 Troubleshooting
  • Cisco Device Management
  • The Boot Up Process
  • Factory Reset and Password Recovery
  • Backing up the System Image and Configuration
  • Upgrading IOS
  • Routing Fundamentals
  • Dynamic Routing Protocols vs Static Routes
  • Static Routes
  • Default Routes
  • Summarisation
  • Longest Prefix Match
  • Routing Protocol Types
  • Routing Protocol Metrics
  • Equal Cost Multi Path
  • Administrative Distance
  • Loopback Interfaces
  • RIP Routing
  • Introducing link state routing protocol
  • OSPF protocol and Operations
  • OSPF terminology and Packet Type
  • Discussing OSPF Protocol States
  • DR and BDR Election process
  • Configuring OSPF with single area. Configure and verify OSPF
  • Neighbor  adjacencies
  • OSPF states
  • Router LSA types
  • Campus LAN Design – Core, Distribution and Access Layers
  • Spine-Leaf Network Design
  • 802.1Q and Native VLAN
  • VLAN Access and Trunk Ports
  • DTP Dynamic Trunking Protocol
  • VTP VLAN Trunking Protocol
  • Inter-VLAN Routing
  • ACL Overview
  • Configuring Standard, Extended and Named ACLs
  • IPv4 Address Exhaustion and NAT
  • Static NAT
  • Dynamic NAT
  • PAT Port Address Translation
  • The IPv6 Address Format
  • IPv6 Global Unicast Addresses
  • EUI-64 Addresses
  • Unique Local and Link Local Addresses
  • Anycast and Multicast
  • SLAAC Stateless Address Autoconfiguration
  • IPv6 Static Routes
  • WAN Overview
  • VPN – Virtual Private Networks
  • Metro Ethernet
  • MPLS Multi-Protocol Label Switching
  • PPPoE Point to Point Protocol over Ethernet
  • WAN Topology Options
  • The Security Threat Landscape
  • Common Attacks
  • Firewalls and IDS/IPS
  • Firewalls vs Packet Filters
  • Cryptography
  • TLS Transport Layer Security
  • Site-to-Site VPN Virtual Private Networks
  • Remote Access VPN Virtual Private Networks
  • Threat Defence Solutions
    Line Level Security
  • Privileged Exec and Password Encryption
  • Usernames and Privilege Levels
  • SSH Secure Shell
  • AAA Authentication, Authorization and Accounting
  • Global Security Best Practices
  • Traditional IT Deployment Models
  • Defining Cloud Computing
  • Cloud Computing Case Study
  • Server Virtualization
  • Virtualizing Network Devices
  • Cloud Service Models
  • Cloud Deployment Models
  • Cloud Computing Advantages
  • Wireless Network Types
  • Infrastructure Mode and Wireless Access Points
  • Wireless LAN Controllers and CAPWAP
  • Switch Configuration for Wireless Networks
  • Wireless Channels and Radio Frequencies
  • Wireless Security (WPA, WPA2 and WPA3)
  • Support customers remotely
  • Record, prioritize and categorize service requests/incidents
  • Understand the nature of the problems and perform initial diagnosis
  • Organization’s tools and processes for incident management
  • Monitor problems to keep customers informed
  • Importance of Monitoring, Measuring and Reporting ,CSFs, KPIs, and Activity Metrics , Quantity Based Activity Measures , Service Desk and Process Metricse
  • Service Level Agreement, Timeliness of Response and Resolution data, Problem Management Process Flow (ITIL), Problem Determination, Resolution, tracking, report, control, measures.

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