Broadband Technician is responsible for installation, configuration and testing of CPE (modem, routers and switches) for broadband access. He also establishes connectivity between CPE and end-user device (CPU, Laptop, tablets, Smart/IP TV etc.) at customer premises and carries out basic trouble-shooting for identifying, localizing & rectifying cable, connectivity and equipment fault in coordination with NOC.
This job rewuires the individual to have good communication skills with a clear diction; regional language proficiency; strong customer service focus; pleasant personality; should be self-motivated; should be able to apply practical judgement to successfully perform the assigned responsibilities and a team player with ability to work under pressure.
10+2 / ITI (Electronics)
system wiring & equipment installation at customer premises
configuration of equipment and establishing broadband connectivity
trouble-shoot to localize and rectify faults
ups installation & domestic power supply checks