This Course Covers Basic of Hardware & Operating System essential for Desktop Maintenance, Networking Fundamentals, Windows Server 2016, Red Hat Linux, VMWare Virtualization, Installing and Configuring Cisco Router/Switch, Wireless Networks, Ticketing System and Soft Skills/Communication Skills. To Start with Hardware and Networking, it does not require a background of BE/BTech or very deep knowledge of Computers. Even a Non-Technical Person can become an Expert of IT Infrastructure Management as most of the topics covered in this domain are Practical oriented.


Fresher / Diploma / Graduate in any Stream.

Duration of the course

450 Hrs (2hrs/Day 12 Months, 4hrs/Day 6 Months or 8hrs/Day 3 Months).

course Outline

Desktop Maintenance (Hardware & OS)

  • Basics of Computer
  • Assembling and Dissembling a PC
  • Operating System Installation & Boot Sequence
  • Memory Management
  • Storage Devices
  • Motherboard & Processor
  • Operating System Management
  • Printers & USB Port
  • Laptop and other Technologies
  • Virus and Antivirus
  • Troubleshooting

networking essentials (N+)

  • Introduction to Network
  • ISO/OSI Reference Model
  • Network & Cable Types
  • LAN Technologies
  • Networking Topology
  • Networking Devices
  • TCP/IP
  • IP Addressing
  • DHCP
  • DNS & WINS
  • IP Routing
  • TCP/IP Utilities
  • WAN Technologies
  • Security Protocol (IPSEC, L2TP)
  • Troubleshooting network problem

MCSA: Windows Server 2016

  • Install Windows Servers in Host and Compute Environments
  • Implement Storage Solutions
  • Implement Hyper-V
  • Implement Windows Containers
  • Implement High Availability
  • Maintain and Monitor Server Environments
  • Implement Domain Name System
  • Implement DHCP and IPAM
  • Implement Network Connectivity and Remote Access Solutions
  • Implement Core and Distributed Network Solutions
  • Implement an Advanced Network Infrastructure
  • Install and Configure Active Directory Domain Services
  • Manage and Maintain ADDS
  • Create and Manage Group Policy
  • Implement Active Directory Certificate Services
  • Implement Active Directory Rights Management Services
  • Implement Identity Federation and Access Solutions

CCNA V3.0 (CISCO Certified Network Associate)

  • Network Fundamentals
  • LAN Switching Technologies
  • Routing Technologies
  • WAN Technologies
  • Infrastructure Services
  • Infrastructure Security
  • Infrastructure Management

Red Hat Linux Admin

  • Operate running systems
  • Configure local storage
  • Create and configure file systems
  • Deploy, configure, and maintain systems
  • Manage users and groups
  • Manage security
  • System configuration and management
  • Network services
  • Database services

VMWARE Education

  • Introduction to VMware Virtualization
  • Creating Virtual Machines
  • VMware vCenter Server
  • Configuring and Managing Virtual Networks
  • Configuring and Managing Virtual Storage
  • Virtual Machine Management
  • Access and Authentication Control
  • High Availability and Fault Tolerance
  • Installing VMware Components
  • Resource Management and Monitoring

Wireless Network

  • Understand the basic RF principles and characteristics
  • Understand WLAN security methods and access with differing client devices
  • Define the Cisco WLAN architecture and the underling infrastructure used to support it
  • Implement a Centralized wireless access network using AireOS or IOS-XE wireless LAN controllers
  • Implement a Converged wireless access network using IOS-XE converged access switches and wireless LAN controllers
  • Implement small and remote access wireless networks using Flex Connect, Autonomous or Cloud architectures
  • Perform basic WLAN maintenance and troubleshooting, describe the requirements for a WLAN design

ITIL (Information Technology Infrastructure Library)

  • Understand and implement IT Service Management best practices, key concepts, principles, and process models required for clearing the ITIL Foundation certification exam.
  • Gain understanding of scope, purpose, and objective of service strategy, service transition, service design, service operations, and Continual Service Improvement
  • Apply ITIL concepts, tools and techniques to improve effectiveness and efficiency of business for optimizing customer experience
  • Learn to automate standard tasks and apply lean principles to enhance efficiency of IT Service Management processes in this ITIL foundation training
  • Centralize processes and teams and save costs using well defined fit-for-use and fit-for purpose processes
  • Augment user satisfaction, improve service levels, lower costs, optimize outsourcing, increase service availability, and improve the ability to manage change using ITIL procedures
  • ITIL Foundation course provides participants a complete structure with a set of procedures to help them take a proactive approach in improving business performance with the help of IT.

Soft Skills & Communication Skills

  • Image Development
  • Business Communication
  • E-Mail Etiquettes
  • Behaviour Skills
  • Interview Skills
  • Resume writing


  • Server Administrator
  • System Administrator
  • System Engineer
  • Network Engineer
  • Network Admin
  • VMware Support Engineer
  • VMware Architect
  • IT Manager